Terms and conditions of the BlackClass service

1. General provisions

The blackclass service provides an online platform for booking individual transfers between airports, hotels and other addresses.

By making a booking through the website, the user confirms acceptance of these terms and conditions.

2. Nature of the service

blackclass is a booking service that provides:

• convenient transfer selection
• trip cost calculation
• organization of the trip with professional drivers
• client support at all stages

All trips are performed by licensed and experienced drivers who have been vetted and meet service standards.

3. Booking

When placing an order, the user provides:

• date and time of the trip
• pickup address and destination
• contact details

After booking confirmation, the client receives trip information.

It is recommended to carefully check the entered data before confirmation.

4. Cost and payment

The transfer cost is calculated in advance and shown when placing the order.

The price may depend on:

• route
• car class
• pickup time
• additional services

Payment can be made:

• online
• or by any other available method indicated on the website

5. Vehicle pickup

The driver arrives at the specified time and address.

For airport transfers:

• the driver monitors the flight
• takes into account possible delays
• ensures the client is met

6. Waiting time

A reasonable waiting time is included in the price:

• at the airport – taking into account the landing time
• at an address – standard waiting time

Additional waiting time may be charged separately.

7. Changes and cancellation

The user can change or cancel the booking in advance.

The terms of change and cancellation depend on:

• time remaining before the trip start
• type of order

It is recommended to notify the service as early as possible.

8. Quality standards

The blackclass service works with drivers who:

• have professional experience
• adhere to service standards
• ensure comfort and safety of the trip

The vehicles correspond to the declared class and are in excellent technical condition.

9. Client obligations

The client undertakes to:

• provide correct data when booking
• be reachable at the specified phone number
• observe the rules of conduct during the trip

10. Contact and support

The support service is available for:

• clarifying trip details
• assistance with booking
• solving organizational issues

11. Why choose blackclass

The blackclass service focuses on a high level of service and booking convenience:

• Professional drivers
  All trips are performed by experienced and licensed drivers
• Transparent pricing
  The price is known in advance without hidden fees
• Comfortable vehicles
  Modern fleet with cars of different classes
• Punctuality and reliability
  Control of pickup time and flight tracking
• Personal approach
  Individual solutions for each trip
• Customer support
  Prompt assistance at all stages – from booking to trip completion

12. Final provisions

The blackclass service reserves the right to update these terms in order to improve service quality and comply with current standards.

The current version of the terms is always available on the website.